Privacy Policy
Last updated March 10, 2025
This document outlines the Privacy Policy (the “Policy”) of Expert Plumber Fort Lauderdale, a provider of residential plumbing services in Fort Lauderdale, FL. This Policy applies exclusively to information collected through this website (expertplumberfortlauderdale.com) or any inquiry submitted by you through the Website.
This Policy explains the following:
- The types of personal information collected through the Website, how it is utilized, and who it may be shared with
- Your available options regarding the handling of your personal information
- How your data is safeguarded
- Methods for correcting any inaccurate or outdated information
Details on Data Collection and Its Use
We only collect the information you voluntarily provide in the required form fields on the Website. The purpose of collecting this information is to respond to your request or inquiry.
Your data is not shared outside our organization except as required to fulfill your request. The information you provide may be forwarded to our Premier Partners, as outlined in our Terms of Service. Our Premier Partners may also share this information with their affiliates, agents, contractors, clients, or other third parties as necessary.
You may also receive future communications from us via email regarding service updates or policy changes unless you request otherwise.
Managing and Reviewing Your Personal Information
You have the right to control how your information is used. If you wish to update, review, or delete any data we have collected about you, or if you have concerns about the way your information is being handled, you can contact us at [email protected].
You may:
- Request access to the data we have on file
- Request corrections or updates to your data
- Request deletion of your data
- Raise concerns regarding data usage
Protecting the Information You Provide
We use appropriate measures to safeguard your data. Information submitted via the Website is protected through encryption and secure transmission. You can confirm this by checking for a lock icon or “https” in your browser’s address bar.
Access to personally identifiable information is granted only to staff who require it to perform specific job duties, such as customer support or quote generation. All data is stored securely on protected servers.
If you believe that this Policy is not being upheld, please contact us immediately at [email protected].
Privacy Rights for California Residents (CCPA Compliance)
Under the California Consumer Privacy Act (CCPA), individuals residing in California are entitled to certain rights regarding their personal information. This section provides an overview of those rights and how to exercise them.
Types of Information We Collect
We collect Personal Information (PI) as defined under CCPA, including data that identifies or is reasonably capable of being linked to an individual or household. This includes but is not limited to:
- Full name
- Email address
- Phone number
- Physical address
- IP address and other online identifiers
Sources of Collected Personal Information
We may obtain your information through the following channels:
- Direct input from you (via forms, phone calls, or emails)
- Feedback or reviews submitted on our Website
- Third-party vendors, Premier Partners, or service providers
- Publicly available information (e.g., social media platforms)
- Automated data from your interaction with the Website (e.g., device/browser data)
Purpose Behind Gathering Your Information
The information you provide is collected and processed for reasons such as:
- Responding to service inquiries or quote requests
- Providing relevant information or services
- Enhancing our Website functionality and service delivery
- Maintaining the integrity and security of your data
- Fulfilling legal and regulatory requirements
How Long We Retain Your Data
The duration for retaining your PI depends on factors such as:
- The amount and nature of the data
- The potential risk associated with unauthorized access
- The intended purpose for which the data was collected
- Applicable laws governing data retention
Parties with Whom We May Share Your Data
Your data may be disclosed to the following:
- Premier Partners and their respective vendors, agents, or contractors
- Third-party service providers assisting in operational functions
- Affiliates or business entities under our control
- Legal, regulatory, or governmental agencies, when required
Your Privacy Rights Under the CCPA
As a California resident, you are entitled to exercise the following rights:
- Right to Notice – Know what categories of data are collected and why
- Right to Access – Request details about how your data is collected and used
- Right to Data Portability – Request a transferable copy of your data
- Right to Deletion – Request the removal of your PI (subject to legal exceptions)
- Right to Non-Discrimination – Exercise your privacy rights without facing unfavorable treatment
Please note: We do not sell personal information, so no opt-out mechanism is needed in that regard.
How to Submit a Privacy Request
To exercise your rights, contact us via email at [email protected]. Please include the following in your email subject line:
- Full name
- Email address
- Phone number
- Date of your original inquiry
We aim to respond to such requests within 20 business days and will inform you which Premier Partners may have received your data.
Authorized Representation Requests
You may authorize someone else to submit a request on your behalf. In such cases, we require written documentation proving the agent’s authority to act for you.
Business Information
- Business Name: Expert Plumber Fort Lauderdale
- Service Type: Residential Plumbing Services
- Location: Fort Lauderdale, FL
- Phone Number: 954-620-5778
- Business Hours: Monday – Sunday, 07:00 AM – 10:00 PM